Which action best demonstrates using feedback to improve performance?

• A. Documenting feedback but not acting on results.
• B. Providing timely, constructive feedback, documenting outcomes, and following up on progress.
• C. Giving feedback only in private meetings with no record.
• D. Avoiding feedback to prevent confrontation.

Answer: (B)

Using feedback to improve performance means actively closing the feedback loop: you assess what happened, share specific, constructive guidance, act on those findings, and then check again to confirm real improvement. The best choice demonstrates this cycle by providing timely, constructive feedback, documenting the results, and following up on progress. That combination ensures the person knows exactly what to change, has a record of what was addressed, and is supported to make and verify improvements over time.

Documenting feedback without acting on it stalls improvement because the lesson isn’t applied. Feedback given only in private with no record undermines accountability and follow-through. Avoiding feedback altogether prevents growth by removing the information needed to improve.