Which of the following is NOT a basic element of an inspection?

• A. Measure performance against a standard
• B. Determine magnitude of problem(s)
• C. Seek root causes
• D. Train personnel

Answer: (D)

Focusing the inspection on measuring how actual performance stacks up against a standard, gauging the size of any gap, and uncovering the root causes of those gaps keeps the process objective and diagnostic. Training personnel is a remedy that may be implemented after findings to prevent recurrence, but it is not part of the inspection itself. The inspection’s role is to assess, quantify, and diagnose; planning and delivering training falls under corrective actions that follow the inspection’s conclusions.